Telecom Charges 10-20x More for International Calls Without Proactive Plan Suggestion
Telecom carriers charge consumers pay-per-use international rates that are 10-20x higher than affordable international plan rates without proactively suggesting plan enrollment before or during international usage. Consumers discover the cost disparity only on their bill and are refused retroactive re-rating. Real-time usage alerts with proactive plan suggestions before and during international calling would prevent substantial consumer harm.
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