Recurring Billing Errors Keep Charging for a Promised Free Phone Service
A Comcast customer who was promised a year of free phone service with their internet plan reports being billed for it every month regardless, cannot disable automatic payment for that line item, and must spend hours contacting support each month to get it corrected, only for the error to recur.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.