AT&T internet unusable for 7 days after speed tier upgrade
A work-from-home user upgraded to a higher AT&T internet tier and lost connectivity entirely, with no alternative provider available in the area. Technical escalation stalled at a facilities-level splitter issue with no resolution timeline. Individual ISP service complaint with no third-party builder opportunity.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.