Debt collector discloses a consumer's private debt details to a family member
A debt collector reportedly texted a consumer's father with details of the consumer's debt amount and personal information, a disclosure the consumer says violates the Fair Debt Collection Practices Act's third-party disclosure restrictions.
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Similar Problems
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Debt collectors disclose account details to consumers' family members
A collection agency contacts a consumer's family member and discloses the consumer's name, address, account digits, and debt details, violating FDCPA third-party disclosure restrictions.
Debt Collectors Texting Sensitive Financial Info to Unverified Numbers
Debt collection agencies send private account and debt information via text message to phone numbers without first verifying they belong to the actual debtor. This creates risk of third-party disclosure of sensitive financial data and raises compliance concerns under electronic communication rules.
Debt collector contacts family members despite having direct consumer contact
A debt collector reached out to a consumer's family members about an acknowledged debt, disclosing details despite already possessing the consumer's direct contact information. Single-instance FDCPA-adjacent complaint.
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