bug reportProductivity · Collaboration & MessagingsituationalNotificationsSAASMobile

Chat messages arrive inconsistently across desktop and mobile

When a user has both the desktop and mobile app open, incoming messages arrive unpredictably on only one device, sometimes with a delay of minutes or not at all, causing missed messages whenever the user steps away from the desktop.

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.