Auto Lender Misapplies Split Payments Damaging Co-Borrower Credit
A co-borrower making bi-monthly split payments to Ally Financial reports the payments were misapplied, resulting in false delinquency reporting and credit score damage. The lender's system fails to handle non-standard payment arrangements despite prior verbal agreements.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.