bug reportProductivity · Collaboration & MessagingsituationalMobileSAAS

Microsoft Teams Mobile Stops Loading Messages and Breaks Login After Update

Microsoft Teams on Android (Samsung) stops loading new messages after a routine update, and reinstalling the app breaks login entirely. The desktop version continues working, isolating the issue to the mobile client. This leaves mobile-primary workers unable to access team communications.

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3.6

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.