Telecom Trial Period Starts on Order Date Not Equipment Receipt, Shrinking Usable Window
Carriers advertise risk-free trial periods but begin the clock on the day an order is placed rather than the day equipment is received and usable. Customers who experience shipping delays lose days of their trial before they can even test the service. Support refuses exceptions even when customers can document the delivery date, exposing a deliberately deceptive policy that minimizes the effective trial window.
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