Unclear Setup for Manager Access to Direct Reports in Payroll Tool
A Gusto user wants clearer guidance on assigning employees with direct reports and granting managers access. The gap is in documentation and setup flow.
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Similar Problems
surfaced semanticallyNo Role-Based Access for Delegating Hiring to Managers in Gusto
Small business owners using Gusto cannot grant managers permission to independently handle hiring and onboarding, forcing owners to remain a bottleneck for tasks that could otherwise be delegated within the platform.
Gusto Payroll Reporting Cannot Handle Multi-Job Employees
Gusto lacks robust reporting options, particularly for generating reports on employees who hold multiple positions. This gap creates manual work and compliance risk for employers managing complex workforce structures.
Gusto lacks in-app messaging to reach HR directly
Gusto users want an internal messaging system to contact HR directly within the app rather than relying on general contact information. Direct messaging would help flag urgent HR needs faster.
Gusto lacks document organization by type or category
HR administrators cannot organize uploaded employee documents by type or folder in Gusto, making document retrieval cumbersome as file volumes grow. This is a basic file management gap that adds friction to HR workflows. The problem is specific to Gusto and may not persist if the feature is added.
Gusto vacation approval lacks team-wide calendar overlap view
Managers approving a vacation request in Gusto cannot see, in the same window, whether other employees already have time off scheduled around those dates. Approving time off requires cross-checking a team calendar separately instead of seeing overlaps inline.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.