bug reportProductivity · Collaboration & MessagingsituationalMobileSAAS

Teams Mobile App Rejects Login With Account Used on Laptop

A user cannot sign in to Microsoft Teams on a phone with an account that works on a laptop; the app says the account does not exist. Likely an account or tenant configuration issue.

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3.05

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.