Lowe's Installs Wrong Underlayment and Charges Extra to Correct It
A homeowner paid $8,609 for new vinyl plank flooring but Lowe's installed the wrong underlayment thickness without consent. After four installer visits over nearly a year, the problem remained unresolved and the customer was quoted an additional $300+ to fix a defect from the original installation.
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Similar Problems
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.