bug reportProductivity · Collaboration & MessagingsituationalPerformanceIntegrationMobile

Slack Mobile App Randomly Forgets Starred Channels Still Starred on Desktop

Slack's mobile app intermittently loses track of which channels a user has starred, even though those same channels remain correctly starred in the desktop app. This cross-device state inconsistency forces users to re-star channels on mobile.

1mentions
1sources
3.25

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Similar Problems

surfaced semantically
Productivity94% match

Slack Randomly Unstars One Channel on Every App Restart

Slack users report that after a recent update, one specific starred channel is silently unstarred each time the app is closed and reopened, forcing them to manually re-star it. The bug is consistent and reproducible, pointing to a client-side state-persistence regression affecting channel organization for frequent Slack users.

Productivity93% match

Slack Mobile App Loses Starred Channels and Shows Duplicate Tabs

A Slack mobile user reports that their starred channels are repeatedly cleared after being selected, and the app shows two separate "channels" tabs. The same account works correctly on desktop, isolating the defect to the mobile client.

Productivity89% match

Slack fails to persist starred channel order after sync

Slack users experience unreliable syncing of starred/favorite channels, where saved channel groupings randomly drop below the default channel list. This disrupts the manual organization users rely on to navigate busy workspaces.

Productivity89% match

Slack Desktop-Mobile Sync Failures and Endless Reconnect Loops

A Slack user reports that the app frequently falls out of sync between devices, gets stuck in endless reconnection attempts, and fails to surface conversations started on desktop within the mobile app. This undermines trust in Slack as a reliable real-time communication tool.

Productivity88% match

Slack Loses Your Place When You Switch Away and Return

Slack fails to restore the user's previous scroll position when they switch to another app and return. Users must search for the last conversation they were reading, adding repetitive friction to every context switch.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.