Industry VerticalsstructuralBillingContractsUser Feedback

PODS cancels deliveries twice and charges a waived storage fee

A PODS moving and storage customer had two scheduled deliveries cancelled by the company and was charged a storage fee they had been told would be waived. Ten days after filing a formal complaint, PODS has not followed up, leaving the customer suspecting the delays and charges are not accidental.

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4.85

Signal

Visibility

5

Leverage

Impact

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