bug reportProductivity · Collaboration & MessagingsituationalMobileSAASB2B

Email Client Update Silently Deletes All Saved Mail

After an app update, Spark (email client) resets to a fresh-install state and deletes all locally saved mail. Users discover data loss only after the fact with no warning or recovery path. This is a severe data integrity bug in a vendor product.

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4.2

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.