[SUNRISE CREDIT SERVICES, INC] Took or threatened to take negative or legal acti
XXXX has switched collection agencies again. They are trying to make me pay for service I did not receive after I asked them to cancel my account in XX/XX/XXXX. They tried to reach out while I was at work which I text them asking them to call me after I get off but each time I try to call them back
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Similar Problems
surfaced semanticallyISP Continues Charging After Cancellation, Sending Account to Collections
Customers who properly cancel internet service continue receiving charges from their ISP due to backend billing failures, eventually resulting in collections referrals for debts they do not owe. Despite documented calls and refund history, collections agencies prove unresponsive and use delay tactics. The gap between ISP billing systems and cancellation confirmation creates repeated harm.
Debt Collector Makes Repeated Calls Without Sending Required Written Notice
A consumer received biweekly collection calls for a debt they dispute on an account they claim was paid and closed, yet Sunrise Credit Services never sent written notice of the debt or the right to dispute as required by the FDCPA. When the consumer stated they were disputing the debt on calls, representatives simply hung up and called again. After six call requests for written documentation, none was ever sent.
Insurance Company Reinstates Canceled Policy, Sends to Collections, and Ruins Consumer Credit
An insurer reinstated a canceled auto policy without authorization and sent the fraudulent balance to collections, damaging the consumer's credit score and causing loss of a home purchase. Despite 50+ hours of calls, documentation submissions, and promises, the error remains unresolved.
Telecom Confirms Zero Balance at Cancellation Then Sends Account to Collections Months Later
A telecom confirmed a $0 balance at cancellation through two separate agent calls, then later referred the account to a collection agency for an alleged unpaid balance — damaging an otherwise spotless credit history with no recourse for the consumer.
AT&T bills and sends collections notices after service cancellation and equipment return
AT&T continues charging and escalates to collections agencies for equipment it already received back, with no internal process to verify returns without shipping receipts that representatives told customers would not be needed.
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