bug reportCustomer Experience · Service & Billing DisputessituationalOnboardingChurn

Asana Forces App Install to Delete Account, Removing Web-Based Deletion

A user reports that Asana requires installing the desktop or mobile app to delete an account, having removed the web-based account deletion option entirely. The user describes this as an abusive dark pattern that blocks a straightforward account-closure action.

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3.8

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.