bug reportProductivity ยท File & Document ManagementsituationalMobileCloud StorageUX

Google Docs App Freezes and Shows False Upload Errors on Mobile

The Google Docs mobile app intermittently freezes during file uploads, then displays an error message even when the upload succeeded. Users cannot tell whether their files were actually saved, eroding trust in the app for document management. This creates unnecessary re-upload attempts and data confusion for mobile-first users.

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3.7

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