Gusto MFA authenticator codes fail inconsistently, blocking payroll access
Gusto users experience repeated authenticator app failures where valid TOTP codes are rejected, forcing them through identity re-verification including photo ID capture that also fails. The inconsistency is particularly damaging in payroll software where time-sensitive access is critical. TOTP clock drift and app state management are structural MFA reliability problems that persist across the category.
Signal
Visibility
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