bug reportConsumer & Lifestyle · Telecom & UtilitiessituationalChatbotBillingMobile

T-Mobile Autopay Setup Broken with AI-Only Support

T-Mobile customers cannot set up autopay due to persistent website errors. Customer service is entirely AI-bot driven with no human escalation path. This creates a frustrating loop that prevents basic account management.

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3.35

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.