bug reportProductivity · Collaboration & MessagingsituationalMobileUXPerformance

Google Docs mobile app crashes on open and repeatedly logs users out

Users attempting to open Google Drive or Docs on mobile are immediately kicked out of the app in a loop, preventing any document access. The issue persists after reinstallation and appears to affect multiple users simultaneously. This blocks productivity for anyone relying on cloud documents from mobile devices.

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.