Industry VerticalsstructuralBillingContractsPricingUser Feedback

Moving companies withdraw large advance payments without providing an invoice

A customer who booked a long-distance move with PODS was quoted a transit fee and told no other monthly charges applied, but after PODS withdrew nearly $2,000 from their account, no receipt or invoice was provided, with the company citing an advance billing designation as the reason no documentation existed yet.

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4.45

Signal

Visibility

5

Leverage

Impact

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