bug reportProductivity · Design ToolssituationalMobileUXSAASB2C

Canva mobile loses unsaved work with no auto-save protection

Canva mobile does not auto-save user work, causing complete loss of progress when users switch apps or the session times out. The issue is compounded by mobile keyboard interactions that obscure the canvas. Users have no recovery mechanism once work is lost.

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5.9

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.