Property Managers Pass Invalid Security Deposit Charges to Collections Without Renter Defense
Invitation Homes passed an invalid security deposit charge to Fair Collections before the renter had opportunity to dispute it. Renters have no pre-collection dispute mechanism to challenge charges before they become collection accounts. Once in collections, the dispute burden falls on the renter and damages credit even when the underlying charge is invalid.
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Similar Problems
surfaced semanticallyFair Collections and Outsourcing Attempts to Collect Debt Not Owed
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.