Xfinity Charged After Cancellation Despite Assurances
Xfinity charged after explicit cancellation despite two reps confirming no charge. Ten different reps gave conflicting answers over months.
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Xfinity charges account after cancellation despite equipment return
A customer who cancelled Xfinity service and returned equipment with receipt confirmation still had $92 charged to their account. Multiple chat confirmations of no further charges were ignored, and no refund was issued.
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