bug reportIndustry Verticals · FinTech & BankingsituationalBillingB2CFintech

ACH Transfer Held for 4 Days After Funds Already Debited

Consumer initiated an ACH transfer between same-owner accounts. The sending bank debited the funds immediately but Citibank imposed a 4-day hold on the receiving end. The consumer has no access to their money during this window.

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3.35

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.