bug reportIndustry Verticals · FinTech & BankingsituationalFintechB2C

US Bank closed account, mailed check to old address; no direct deposit option

Customer with no stable address cannot cash a mailed check after their account was closed. The bank refuses to issue payment via direct deposit instead.

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4.05

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.