discussionIndustry Verticals · FinTech & BankingstructuralBillingB2CService Disputes

Debt Collector Pursuing Inflated $6400 Apartment Balance Contradicted by Move-Out Docs

ProCollect is pursuing a $6,400 balance from a prior apartment lease that the consumer's move-out documentation proves is inaccurate. The collector does not accept counter-documentation and continues reporting the inflated amount. No standardized process for consumers to present contradicting documentation in debt collection disputes exists.

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4.7

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