noiseProductivity · Collaboration & MessagingsituationalUX

Scroll-to-Bottom Button Does Not Show Unread Message Count

A messaging app's scroll-to-bottom button does not display the count of unread messages. Users cannot gauge how many new messages they have missed without scrolling through the entire conversation.

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3.15

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.