Industry Verticals · FinTech & BankingstructuralBillingB2CService DisputesFraud Prevention

Banks Refuse to Reimburse $310k Investment Scam Wire Transfer Losses

Citibank refused to reverse or reimburse $310,000 in wire transfers made by a customer who was deceived by an investment scam. Banks treat authorized-but-fraudulently-induced wire transfers as the customer's liability despite knowing the destination was fraud. No consumer tool exists to document wire fraud evidence for bank escalation and regulatory complaint filing.

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5.9

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