bug reportProductivity · Collaboration & MessagingsituationalMobilePerformance

Google Docs Mobile App Hangs at 99% During Document Update Sync

Users attempting to update a Google Doc from the mobile app report the sync process repeatedly stalling at 99% completion, even after multiple retries and device restarts. This leaves collaborators unable to save or share the latest version of their document, disrupting time-sensitive work.

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2.85

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.