Mortgage Servicers Initiate Foreclosure During Active Forbearance Agreements
Shellpoint Mortgage sent foreclosure initiation correspondence to a homeowner who was in an active forbearance agreement, creating illegal dual-tracking. This practice forces homeowners to simultaneously fight foreclosure while navigating forbearance, causing catastrophic harm.
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Similar Problems
surfaced semanticallyMortgage Servicer Pursues Foreclosure Despite Active Loss Mitigation Applications
Shellpoint/NewRez filed a foreclosure suit against a homeowner who had submitted multiple loss mitigation applications seeking assistance. Dual tracking of foreclosure alongside open loss mitigation violates CFPB servicing rules. Servicer non-compliance with loss mitigation timelines forces homeowners into foreclosure avoidably.
Rocket Mortgage Fails to Honor Existing Loss Mitigation Plan
Individual CFPB complaint about Rocket Mortgage not honoring mortgage modification plan.
Individual Credit Report and Debt Collection Complaints
Consumer complaints against debt collectors and banks over inaccurate credit reporting, wrongful debt collection, and failure to provide dispute notices.
LoanCare Communication Issues During Mortgage Loss Mitigation
Individual CFPB complaint about LoanCare communication failures during forbearance/modification.
Shellpoint Partners Mortgage Modification Application Problems
Individual CFPB complaint about Shellpoint mortgage modification difficulty.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.