New appliance arrives non-functional and possibly missing parts, retailer slow to honor warranty
A customer who bought a brand-new refrigerator with water dispenser and ice maker found, after a delayed installation caused by a medical hospitalization, that the unit was not working properly and might be missing components. The customer is seeking the retailer's warranty support for a timely resolution, illustrating friction in retailers standing behind big-ticket appliance purchases after the return window has passed.
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Similar Problems
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