Xfinity Misquoted Pricing and Rude Support During Service Setup
A customer was quoted an incorrect bundle price and received dismissive, unhelpful service when setting up Xfinity internet and home security. Setup failed despite following instructions and late-night support calls yielded no resolution. Reflects poor onboarding and agent training at scale.
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.