bug reportIndustry Verticals · FinTech & BankingsituationalB2CBillingLegaltech

Auto Lender Attempts to Reinstate Fully Paid-Off Loan

Kia Finance reinstated a closed auto loan months after accepting payoff and releasing the title, claiming the account needed to be reopened despite credit reports showing zero balance. Consumers have no protection against lenders reopening accounts that were legally satisfied.

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4.45

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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.