Mobile App Login Loop Breaks Email-Code Authentication Flow
Users attempting to log into Canva on mobile get trapped in a loop where retrieving an emailed login code forces the app to reset, requesting a new code before the old one can be entered. The app context is lost when switching to the email client.
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Similar Problems
surfaced semanticallyCanva Mobile Login Code Flow Creates an Endless Restart Loop
Canva's mobile login requires emailing a code, but backgrounding the app to check email forces the app to close and the user to start the login process over, trapping them in a repeating loop. This makes the mobile app effectively unusable for login on some devices.
Canva Login Page Infinite Redirect Loop
Users attempting to log into Canva encounter an infinite redirect loop on the login page. This completely blocks access to their account and any work-in-progress designs. The failure is acute but isolated to a subset of users, likely tied to auth session state mismatches.
Canva Email Verification Code Loop Blocks App Sign-In
A Canva user entering the email verification code sent during sign-in gets redirected back to the start of the flow instead of completing login. The broken verification loop prevents access to the app entirely, described as frustrating by the reporter.
Mobile app resets onboarding progress when user switches apps for email verification
A user attempting to sign up with email could not complete registration because the app reloaded to the start of onboarding whenever they switched to their email app to retrieve a verification code. This state-loss bug forces users toward alternate sign-up methods they would rather avoid.
Canva account creation loop breaks on email verification
Canva signup flow resets when switching to email for verification code, blocking account creation.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.