Telecom Debt Collectors Contact Minor Children Despite Opt-Out Requests
AT&T debt collection called a minor child during school hours despite being explicitly told the number belonged to a minor. Serious ethical concern about collection practices.
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Similar Problems
surfaced semanticallyDebt collector ignores cease contact request and reports inaccurately
Collector continued harassment via calls and letters after consumer formally requested no further contact, a clear FDCPA violation. The account is also inaccurately reported on credit despite equipment return attempts. Consumers have no practical enforcement mechanism when collectors ignore cease contact demands.
AT&T bills and sends collections notices after service cancellation and equipment return
AT&T continues charging and escalates to collections agencies for equipment it already received back, with no internal process to verify returns without shipping receipts that representatives told customers would not be needed.
Insurance Company Cold-Calling Minor Child Repeatedly
Allstate repeatedly called a minor using 16 different phone numbers, evading blocks. This illustrates a broader problem of insurance companies conducting unsolicited outreach using number rotation to bypass consumer protections.
AT&T Shuts Off Service Despite Six Consecutive On-Time Payments
AT&T terminated a customer's phone service despite a documented record of six consecutive on-time payments. The billing system failed to reflect the payment history before triggering service suspension. Customers have no pre-suspension warning or self-service resolution path.
Telecom Reps Adding Unauthorized Lines and Charging Consumers for Months
Consumers are deceived by telecom store representatives into unauthorized account changes, resulting in undisclosed charges that persist for over a year.
Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.