discussionCustomer Experience · Service & Billing DisputessituationalReportingUser FeedbackPricing

Home Depot Denies Manager-Promised Price Hold After Overnight Increase

A longtime Home Depot customer was told by a store manager that an item's price would hold until they returned with transportation, but the store raised the price by $200 overnight and refused to honor the original price despite photo proof of the label. This is an isolated single-vendor pricing and customer-loyalty dispute.

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