Productivity · Collaboration & MessagingstructuralSAASB2BMobile

Microsoft Teams authentication loop picks wrong cached credentials and cannot recover

Microsoft Teams repeatedly loops on a login spinner after picking incorrect cached credentials, and reinstalling does not resolve the issue because the default credentials are reapplied automatically. Users have no way to clear or select credentials from within the app. This blocks access entirely and has persisted across multiple reinstall attempts.

1mentions
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5.25

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Visibility

5

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Impact

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