AT&T charges activation fees despite promising no fee for BYOD number port
AT&T customers who port numbers with their own unlocked devices are charged activation fees despite being explicitly promised there would be none during the transaction. This structural deceptive sales practice in telecom mirrors a broader pattern of carriers making promises they do not honor at billing.
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Similar Problems
surfaced semanticallyAT&T rep promises to waive activation fees but bill reflects full charges on all lines
A customer switched to AT&T after a sales rep verbally promised to waive activation fees on all 4 lines. The bill arrived with $140 in charges, and support only agreed to honor waivers on 2 of 4 lines despite call recordings existing on the carrier side.
AT&T Overcharges for Unactivated Phones and Adds Unexpected $685 Fee
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AT&T Sales Reps Make False Promises About Phone Promotions That Are Later Retracted
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AT&T ported phone number billed despite cancellation assurances
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AT&T charges for prepaid plan that never activated, then blocks support access
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