bug reportCustomer Experience · Support & HelpdesksituationalCRMIntegrationOnboarding

Intercom CSV Import Fails to Apply Tags Inconsistently

When importing contacts via CSV in Intercom, tag assignment intermittently fails, leaving contacts untagged despite correct configuration. This affects users who rely on bulk imports to segment their contact base, breaking downstream workflows that depend on accurate tagging. The issue is described as sporadic rather than systematic, making it difficult to reproduce or work around reliably.

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