Merchant charges full amount for cancelled services never delivered
A consumer paid over $1,500 for a treatment package, formally requested cancellation before any services were provided, and was ignored. The merchant's legal team later falsely claimed no record of the cancellation request existed. Consumers have no enforced path to refund when merchants deny documented cancellation communications.
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Similar Problems
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.