bug reportIndustry Verticals · Telecom & UtilitiessituationalB2C

T-Mobile kiosk return at Walmart resulted in denied refund of activation charge

Customer with non-functional service for four days returned the phone bought from a Walmart T-Mobile kiosk. They were charged $55.85 with a refund promise, then refused the refund when revisiting T-Mobile.

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4.05

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