Mortgage Servicer Provides Inconsistent Information About Loan Ownership and Transfers
Homeowners cannot get consistent information from mortgage servicers about who owns their loan or the history of servicing transfers, making it impossible to verify payment history or enforce rights related to specific servicer agreements. RESPA requires servicers to provide loan ownership information on request but servicers routinely give incomplete responses. MERS registry lookup tools could help consumers independently verify ownership.
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Similar Problems
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Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.