bug reportProductivity · Project ManagementsituationalSAAS ReviewProject ManagementProduct Complaint

Monday.com CSV Import Bug and Campaign Feature Confusion

Monday.com campaigns feature is confusing to set up. CSV import of contacts fails completely, requiring hours of support and bug escalation.

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Similar Problems

surfaced semantically
Productivity85% match

Monday.com Contact Management and CSV Import Are Difficult to Use

Teams using Monday.com for lightweight CRM or contact tracking find it hard to add contacts and manage contact groups. CSV imports are particularly challenging, creating friction for teams migrating data or maintaining contact lists at scale. This limits Monday.com's usability for customer-facing workflows beyond pure project management.

Productivity81% match

Advanced reporting lacks depth and email setup takes extra time

Users of a work management platform want more detailed insights from advanced reporting features and note that configuring email accounts during setup takes longer than expected. These are minor recurring friction points rather than blocking issues.

Productivity81% match

Monday.com Signup Flow Broken After Team Size Selection

Monday.com signup gets stuck after selecting team size. No options list or CTA button appears, blocking new user registration entirely.

Productivity80% match

Monday.com feels overwhelming for new users due to feature volume

A reviewer describes Monday.com as overwhelming for new users because of the breadth of features, automations, and customization, creating a steep setup learning curve. Recurring onboarding-complexity complaint in feature-dense PM tools.

Customer Experience80% match

Monday.com support agents lack product knowledge to resolve tickets

Monday.com support staff are unable to resolve technical tickets due to insufficient product knowledge, leaving paying customers with unresolved issues. This is a recurring support quality gap that erodes trust in the vendor. Represents an opportunity for better support tooling, documentation, or community-driven resolution layers.

Problem descriptions, scores, analysis, and solution blueprints may be updated as new community data becomes available.